Rest-Or Massage Terms and Conditions

Welcome to the Rest-Or Massage terms and conditions page. Our policies are under constant review and your feedback helps us to create a fairer set of rules. We reserve the right to make amendments to our terms and conditions at anytime. Please check back from time to time to review our T&C’s.

General Terms

  • Rest-Or Massage travels to your home to provide you with a therapeutic massage. Please see the Contacts page for our coverage area and contact details. We do not provide Adult services.
  • Your scheduled appointment time is for consultation and massage. Please allow additional time prior and after appointment time for set up, pack away and unavoidable travel delays

Payments and Charges

  • Payment is by cash or direct bank deposit payable at time of service
  • A small travel fee may apply to areas outside the coverage area. If you are unsure, please check with us before booking for your appointment.
  • In areas with limited street parking there may have no alternative but to use a pay parking to attend your appointment. You will be charged for the parking fee.

Bookings

  • To make a booking please call 0415 264 513 , or email  [email protected] or message @restormassage on Facebook Messenger with your preference. Availability at your desired time can not be guaranteed until we confirm your booking.

Cancellations

  • We understand that plans change, however as your appointment time has been especially reserved for you, we appreciate at least 12 hrs notice if you need to cancel or arrange another time. To make a cancellation please call 0415 264 513
  • We reserve the right not to accept a rebooking if less than 12hrs notice is given.

Health Check

It is important that you inform us at the time of booking of any medical conditions that your therapist needs to be aware of, including:

  • Heart conditions
  • Cancer
  • Allergies
  • Pregnancy (massage is suitable for after the first trimester)
  • Current injury
  • Recent surgery

In case of contagious illnesses the treatment session will be rescheduled. This information will enable us to provide the most appropriate treatments for you.

Terms of Use

  • Restormassage.com.au and its logo may not be used in connection with any product or service that is not Rest-Or Massage in any manner that is likely to cause confusion among clients, or in any manner that discredits Rest-Or Massage.
  • The site or any portion of the site may not be reproduced, duplicated, copied, sold, resold or otherwise used for any commercial purpose.
  • Rest-Or Massage reserves the right to refuse service, terminate accounts or cancel bookings or orders in its discretion, if we believe a customer is harmful to our interests or the interest of our therapists, other persons or entities.

Insurance and Liability

  • Rest-Or Massage provides fully qualified, accredited professional  services and has liability insurance cover.
  • In case you believe you have sustained injuries as a result of a treatment you received, please contact us immediately for advice and direction.
  • Please note that all insurance claims are investigated by a panel of experts before any compensation is awarded. Fraudulent claims will be reported to the authorities.

Last updated 7th March 2019